Branch Manager/Branch Head - Bank

Position: Branch Manager / Head

Reporting to: Area Manager

Grade: M5/ M6

Location: Multiple locations across Bangalore

Job Description:

Our client, a leading private Bank, is seeking a highly motivated and experienced Branch Manager/Head to oversee the operations and drive growth in their branches. As a key member of the frontline management team, you will be responsible for revenue generation, customer acquisition, customer retention, and cost efficiency through well-established processes.

Responsibilities:

Revenue Generation:

- Focus on enhancing the deposit pool from customers.

- Promote and sell non-deposit products such as mutual funds, insurance products, and fee-based income to achieve set targets.

- Drive cross-selling initiatives progressively.

Service Excellence:

- Establish and maintain high standards for service delivery.

- Ensure exceptional customer experiences and satisfaction.

- Uphold regulatory compliance and adhere to all applicable guidelines.

Branch Administration:

- Oversee day-to-day branch operations and ensure smooth functioning.

- Manage resources effectively and optimize operational efficiency.

- Foster a positive work environment and promote teamwork.

Leadership and Team Management:

- Demonstrate strong leadership skills and inspire the branch team.

- Provide guidance, support, and mentorship to team members.

- Build a high-performing team through effective hiring, training, and performance management.

Essential Qualifications:

- Minimum Degree from a recognized institution.

- Minimum 5-6 years of experience in the Branch Banking domain.

- At least 2-3 years of experience as a Branch Manager.

- Prior sales experience, preferably in liabilities products.

- Demonstrated leadership skills with experience in team management.