Branch Head - Sales - Automobile

Position: Branch Head - Sales

Company: Automobile

Location: Thiruvananthapuram

Reporting to: Deputy General Manager (DGM) - Sales

Primary Purpose

The Branch Head - Sales is responsible for the entire business of the assigned dealership and ensure compliance of processes as per PVSL and Maruti Suzuki India Limited (MSIL) guidelines. He / She ensures that the dealership performs its roles so as to achieve the business objectives of the Organization.

Roles and Responsibilities

- To be responsible for Car Sales and all other allied business initiatives [MSIL Finance, Accessories, Insurance, and Extended Warranty etc.

- To be responsible for all strategy planning ensuring market growth and market share through demand generation, execution and customer satisfaction.

- To be responsible for entire Sales related dealing with MSIL officials relating to lifting of cars, retail schemes and all attached activities.

- To be responsible for interaction with other business partners like finance & insurance companies, accessories vendors etc.

- To achieve set targets Volumes, Value added services & profit.

- To motivate and lead the entire team including front line managers.

- Will be responsible for retention and performance of team members.

- To ensure systems and processes are in place and are monitored regularly.

- To analysis sales figures and market share to formulate marketing and sales strategies.

- To be responsible for quality of sales and achievement of agreed targets for the Customer Delight Index and Zero Customer Complaints

- To lead in implementation of any new initiatives required to improve dealership operations and customer experience.

Suggested Profile

1. Qualification: Minimum Post Graduate: M.B.A preferred (Sales & Marketing) / Management (Others)

2. Background: Minimum 5 Years of similar team handling experience in driving complete sales and marketing operations

3. Age: Preferable Age is between 35-45 Years

4. Experience: Overall experience of 15+ Years of relevant function and industry.

5. Industry: Automobile/Hospitality Sales/Service Industry etc.

6. CTC: 15 Lacs to 17 Lacs (Negotiable)

Recommended Competencies

- Excellent team-management and motivational skills

- Excellent communication and interpersonal skills

- Good knowledge of automobile industry and market

- Detailed understanding of sales processes and Allied Business Processes

- Customer and Quality orientation, Customer centric & service oriented

- Ability to create, monitor and achieve an annual business plan for the dealerships

- Identifying development needs of team members and prepare accordingly

- Should exhibit management, leadership and organizational skills

- Should be tech-savvy with knowledge of computer applications

- Should have customer-centric attitude

- Profit Centre Management

- Planning and organizing skills

- Sound understanding of Sales process and operations.

- Good Networking skills

- Understanding of financial management

- Valid Car Driving License is compulsory