Branch Head - Mobile App Firm - IIM/XLRI

Branch Head

Hiring for leading mobile app company.

Designation : Branch Head

Location : Chennai

Profile : This Person will be managing the entire P/L for Chennai Branch

- Establishes city operations for the startup phase with a long term view and optimization of cost.

- Achieve strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

- Achieve quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.

- Balancing demand and supply so as to achieve network effect & brand building.

- Managing customer demand by operating Customer Contact center with high operating standards to achieve productivity metrics.

- Developing attached vendors by attracting, enrolling, training, coaching, supporting to help them perform to set standards and evaluating them to benchmarked performance management system.

- Achieve financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

- Revenue & commission collection, vendor accounts receivable and bad debts within targets.

Required :

- Must be an MBA from either IIM's or XLRI

- Must have 7 to 11 years of Exp

- Professionals from Retail/FMCG/Internet only can apply