Branch Head - Bank

LOCATIONS - Branches across Kolkata & suburbs

Position :- BRANCH HEAD

CTC - 9 lac to 12lac pa fixed ; depending upon previous CTC, experience, education, interview status.

Responsibilities:-

Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management

Own all branch-banking objectives and overall branch supervision

Ensure achievement of overall Branch Targets by generating business and cross sales

Key Customer Relationship Management & supervision of all High Net Worth customer programs

Ensure all components of the branch sales model function as per design

Complaints Handling

Review Branch Operations reports

Branch Merchandising & co-ordination with Marketing at product level

Review vault register

Review Suspense & Dummy accounts

Ensure compliance with Banking rules, Regulations & Procedures

Periodic review of progress vs. objectives

Ensure clarity of Business objectives among staff

Requirements :-

Preferably in BANKING in the related field of either sales and OPERATIONS is required for this position from BANKING ONLY working as -

BRANCH MANAGER / Backup BRANCH MANAGER / Deputy Branch Manager / BRANCH HEAD / BRANCH OPERATIONS MANAGER / BRANCH CUSTOMER SERVICES MANAGER./ BOM / BSM ( with knowledge of operations & audit ).

Sales / Marketing / operations skills

Team Management Skills

Interpersonal & Influencing skills

Good Relationship Management Skills

Knowledge of the Banking Industry & Financial Markets

TCPL