Branch Business Leader - Bank

Description :

- Upkeep of the Branch and ATM

- Profit & Loss and Balance Sheet Management of the branch

- Tracking and monitoring daily productivity and book movement of the branch

- Liability generation & New Business development (CASA acquisition)

- Cross Sell of various Third party products and Asset products

- Maintaining & deepening relationship with HNI customers

- Ensure Branch headcount budget are on-board

- Adherence of Values driven via Personality standards & Work commitment

- Effective Team Management and building Team Spirit

- Learning & skill development of the team

- Ensure Role clarity to employees in the branch and manage attrition

- Ensure that the BEST template is fully updated

- Ensure that BELT is conducted on timely basis

- Comply with Bank's policies and processes

- Conduct customer engagement programs and marketing events.

- Drive Employee Engagement activities in the branch

- Thorough knowledge of daily banking operations and products and services

- Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch

- Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns

- Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services

- Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards

- Ensure safety and security of Bank and customer's assets

- Ensure Audit related deliverables both internal and external are met as per the prescribed norms

- Ensure timely submission of MIS reports

- 100% allocation of Service RM codes and quarterly review

- Training of KYC/AML on a monthly basis

- Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval