Bonito Designs - Head - Regional Operations

About Bonito Designs.

- Bonito Designs Pvt Ltd (www.bonito.in) is one of the fastest growing Start-Ups in India in the Interior Designing Industry. The Company is funded by Lodha Ventures (www.lodhaventures.com) / Tomorrow Capital (www.tomorrowcapital.in). The Company has its business operations in Bangalore & Mumbai and is soon planning to expand to other metro cities. The Management team is committed to make this one of the most aspiring brand for Indian consumers and a great place to work for employees.. The Company has a very conducive working environment for employees and offers fast-track growth opportunities for deserving & committed professionals

- City Operation Manager. ABOUT THE ROLE. City Operations Manager is one of the most vital roles in that journey. Operations is the engine behind the machine, where the process of converting a signed-off design to the home of someones dream home happens.. As the city operation manager, you will be leading most of the human capital of the company and be responsible for the final delivery of every single Bonito project to our customer.

- This involves various functions such as stores, procurement, manufacturing, logistics and on-site construction (through outsourced vendor partners). Be an important part of the team defining the medium & long-term roadmap for the company.

- In essence, you will be one of the key drivers in what we believe will soon be another unicorn to emerge out of India.

- Co-own the P&L monitor delivery costs and optimize resource utilization. Build a kickass ops team with the capability to deliver 250+ projects a month across multiple geographies. You will be in charge of training for both in-house and outsourced human resources.

- Build strong project management capabilities and scalable processes that will enable the team to achieve this target. Own overall NPS and handle all customer escalations post the design phase of a project. Manage all outsourced vendors procurement, manufacturing and contractors.

- Build outsourced production capability to meet the delivery target. Own project delivery quality and create strong internal QC mechanisms. Create a strong after sales service function within the organization to service pre-existing customers