Position : Head Collections
Location : Gurgaon
Key Job Responsibilities :
- Lead Collection Operations by strong on-ground process adherence, robust account reconciliation and timely AR recovery
- Build and ensure implementation of key policies on customer onboarding, legal recovery and fraud prevention
- Lead and drive implementation of best in class collections practices to keep minimizing credit exposure at customer level
- Build credit control policies to optimize customer bookings without affecting working capital movement
- Work closely with Product to enforce technology powered solutioning of any new development in collections
- Lead and strengthen recovery and legal efforts by preemptive risk identification and strong on-ground SOP
- Strong leader to deliver maximum productivity and airtight SOP execution from ground collection team
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