Posted By

user_img

Sameer Gandhi

Senior Executive at Maven Workforce

Last Login: 03 April 2018

1707

JOB VIEWS

103

APPLICATIONS

4

RECRUITER ACTIONS

Posted in

BPO

Job Code

550132

Black Belt Professional - Telecom Process Improvement - BPO

9 - 12 Years.Mumbai
Posted 6 years ago
Posted 6 years ago

Black Belt - Telecom Process Improvement


JOB DESCRIPTION : Black Belt Professional (Telecom Domain)

Roles and Responsibilities :

Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes

- Is responsible for creating a continuous improvement culture across the global BPO by fostering the six-sigma methodology.

- Ensures the Continuous Improvement approach across Engagements and Centers

- Is responsible for mentoring Lean Six Sigma Black Belt, Green Belt and Yellow Belt projects as required.

- Is responsible for ensuring 100% staff is trained on Lean Six Sigma Yellow Belt.

- Supports process alignment based on GPM

- Reports monthly Delivery Excellence progress against targets to the Engagement Stakeholders through Balance Scorecard

- Fosters the global sharing of innovation, new methodologies and best practices.

- Supports QMS implementation as required

Requirements :

- Minimum Black Belt Certification from the reputed institution

- Demonstrated practical experience in quality management systems in an ISO certified organization.

- Ability to communicate effectively in visual, oral and written form.

- Motivation to up-skill in Quality concepts, principles, practices and techniques.

- Preferred with BPO experience of 8-16 years in quality profession

- Establish and maintain professional credibility.

- Demonstrated people leadership and management expertise.

- Demonstrated success in delivery of change management.

- Demonstrated coaching expertise.

- Project Management expertise

Didn’t find the job appropriate? Report this Job

Posted By

user_img

Sameer Gandhi

Senior Executive at Maven Workforce

Last Login: 03 April 2018

1707

JOB VIEWS

103

APPLICATIONS

4

RECRUITER ACTIONS

Posted in

BPO

Job Code

550132

UPSKILL YOURSELF

My Learning Centre

Explore CoursesArrow