Specialist - Partner Experience Job Description : - Partner Excellence is a key part of the overall customer success team that drives the client and partner ecosystem within Bizongo, ensuring that their needs are accurately communicated to Bizongo leadership, product, and engineering teams to boost client and partner experience backed with data driven insights. - The key focus of this role is to create positive outcomes for our partners at scale by aligning partner goals to Bizongo's value proposition, driving partner's business requirements and platform feedback through a comprehensive closed feedback loop, and contributing to greater partner engagement on Bizongo's platforms. - You should be passionate about delivering a great user experience where your passion to define and implement standard processes, methodologies, and tools will be highly valued. A hands on experience in MS Excel in using Pivot and functions of Business Reporting would be an added advantage As a Lead, Partner Excellence, a typical month will include : - Provide product & process subject matter expertise & drive best-in class partner experience through data and insights - Guiding and mentoring a team focused on driving experience for specific partners - Working closely with Business Intelligence, Sales, Sourcing, and other cross-functional key stakeholders to achieve the experience goals - Resolve queries and complaints raised by Partners or employees (business or tool support) - Develop and possess sound understanding of Bizongo's internal platforms - Responsible for driving adoption through training, collecting feedback, working with product teams to enhance existing features, and innovate on new features - Successfully driving the metrics defined for measuring experience and performance - Solving problems based on defined solutions using data and tech first approach - Contributing creative ideas to processes in order to overcome bottlenecks, challenges and issues - Collaborating cross-functionally and build relationships with internal & external stakeholders - Manage and own the team results / metrics completely & working collaboratively within the team to drive the team's objectives Key Objectives of the role : - Understand partner requirements and business problems and identify fitment opportunities of Bizongo's products to resolve the problems, - Strategic partner management of key accounts to accelerate their operational transformation - Augment partners with data and insights via Bizongo's platform, helping them creating visibility in their business processes - Serve as the brand ambassador, developing and nurturing strong relationships with stakeholders, both external as well as internal - Work as a team player, upholding company values and contributing to a positive working environment About : Bizongo is India's largest B2B platform for made-to-order products. Bizongo was founded in 2015 by three IIT graduates Aniket Deb, Sachin Agrawal, and Ankit Tomar to consolidate the fragmented and unbranded yet unique and ubiquitous B2B segment of Made-to-Order goods. With a clear focus on optimizing supply chains for unbranded products, Bizongo enables businesses with services across vendor management, supply chain automation, and cash flow optimization using its proprietary digital platforms like Procure Live, Artwork Flow, and Partner Hub. Bizongo aims to empower businesses with reduced operational overhead, cost savings, and easier contract management with its bouquet of digital services in the era of increasing commodity prices. Bizongo has witnessed tremendous growth over the last year, delivering more than 1 billion product units to over 600+ clients in partnership with 750+ manufacturers. Bizongo was the Startup of the Year at Express IT Awards 2019, ranked No 1 in Deloitte Technology Fast 50 2019 India and featured in the 2019 LinkedIn Top Startups List. For more please visit https://bizongo.com/. The organization's vision is backed by illustrious investors that include Accel, B Capital, Chiratae Ventures, IFC, CDC Group, and SCG AddVentures. Candidate Profile : - Master's degree in Business Administration or relevant field - Experience in Supplier Experience/Procurement/Supply chain management of 3+ years - Track record of over-achieving quota - Strong experience in training and coaching users on product - Excellent data analysis and reporting skills (Excel, Google Sheets) - Customer orientation and ability to adapt/respond to different types of Scenarios - Excellent communication and presentation skills, oral and written - Ability to multitask, prioritize and manage time effectively - Ability to listen and active problem solving skills - Good interpersonal skills - Ability to handle pressure and work in a fast paced environment

Bangalore

Bizongo - Specialist - Partner Experience 

Bizongo - Specialist - Partner Experience  ,Job Description for Bizongo - Specialist - Partner Experience  in BIZONGO in  Bangalore for (3-7) years of experience. Apply Now!

Job Description for Bizongo - Specialist - Partner Experience  in BIZONGO in  Bangalore for (3-7) years of experience. Apply Now!