Bizongo - Manager - Client Success

Manager, Client Success

Work Location: Bangalore

Experience: 3-5 years of sales experience

- Client Success is the primary arm of Bizongo that is responsible for retaining, growing wallet share, and nurturing relationships with existing clients across various target industries in that region by offering complete suite of solutions for packaging - Design, Development & Procurement

Key Responsibilities Areas:

- Product Adoption - Understand the functionalities of our cloud-based scalable technology platform and products for the packaging industry and assess the right opportunities to showcase value addition through product adoption.

- Upselling/Cross-selling - Strategically engage the client to upsell design, development, procurement and the complete suite of packaging solutions to the client

- Growing wallet share - Identify opportunity areas to grow business with existing accounts through dedicated account mining, networking, and continuously promoting Bizongo's value proposition on the areas of price, service, and quality

- Focusing on sustainable profitable relationships - Develop and maintain multiple open communication channels that facilitate transparency, impeccable SLA adherence, retention, and overall goodwill with all stakeholders within client organizations.

Qualifications:

- 3-5 years of sales experience (MBA from top institute is a plus)

- Excellent analytical skills with structured thinking and complex problem-solving ability

- Previous experience with account management-handling complex multi business unit level sales through account mining, cross-selling, and up-selling techniques

- Fast learning, networking and researching skills, high energy levels, ability to meet defined targets, sound understanding of business principles

- Comfortable with ambiguity and unpredictable hours

Why work with us?

Opportunity to work with "India's leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale in March 2018. We invite you to be part of the upcoming growth story of B2B sector through Bizongo

Having formed a strong base in E-commerce, Supply Chain, Retail industries; exploring FMCG, Food Processing, Engineering, Consumer Durable, Auto Ancillary and Chemical industries

Design and Development launched for Bizongo recently and seeing tremendous growth as a steady and additional revenue stream

Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL

Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment

Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017

Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company

The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce

About the Company:

Company Website: https://www.bizongo.com/

Any solution worth anything is unfailingly preceded by clear articulation of a problem worth solving. Even a modest study of Indian Packaging industry would lead someone to observe the enormous fragmentation, chaos and rampant unreliability pervading the ecosystem. When businesses are unable to cope even with these basic challenges, how can they even think of materializing an eco-friendly & resource-efficient packaging economy? These are some hardcore problems with real-world consequences which our country is hard-pressed to solve.

Bizongo was conceived as an answer to these first level challenges of disorganization in the industry. We employed technology to build a business model that can streamline the packaging value-chain & has enormous potential to scale sustainable. Our potential to fill this vacuum was recognized early on by Accel Partners and IDG Ventures who jointly led our Series A funding. Most recently, B Capital group, a global tech fund led by Facebook co-founder Mr. Eduardo Savarin, invested in our technological capabilities when it jointly led our Series B funding with IFC.

The International Finance Corporation (IFC), the private-sector investment arm of the World Bank, cited our positive ecosystem impact towards the network of 30,000 SMEs operating in the packaging industry, as one of the core reasons for their investment decision. Beyond these bastions of support, we are extremely grateful to have found validation by various authoritative institutions including Forbes 30 Under 30 Asia.

Being the only major B2B player in the country with such an unprecedented model has lent us enormous scope of experimentation in our efforts to break new grounds. Dreaming and learning together thus, we have grown from a team of 3, founded in 2015, to a 250+ strong family with office presence across Mumbai, Gurgaon and Bengaluru. So those who strive for opportunities to rise above their own limitations, who seek to build an ecosystem of positive change and to find remarkable solutions to challenges where none existed before, such creators would find a welcome abode in Bizongo.