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Tushita

Talent Acquisition Specialist at BiteSpeed

Last Login: 06 May 2024

Job Views:  
533
Applications:  151
Recruiter Actions:  22

Posted in

BPO

Job Code

1394164

BiteSpeed - Customer Success Manager

1 - 3 Years.Bangalore
Posted 1 month ago
Posted 1 month ago

What you'll do:

- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed

- Giving customers a delightful onboarding experience and helping them get setup for success

- Tracking product adoption for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue

- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed

- Managing cross-sells for new products and renewals, owning expansion revenue at an account level

- Building the playbook for our customer success function to scale for the next stage of growth

What makes you a good fit:

- You care about delivering a service experience that parallels a Michelin star Italian restaurant

- You genuinely like helping people and making them successful

- You have 1 to 3 years of experience managing customer success & support at an SMB SaaS startup (this is not a hard requirement);

- You have a genuine interest in conversations with people from different backgrounds to learn about their lives

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Posted By

user_img

Tushita

Talent Acquisition Specialist at BiteSpeed

Last Login: 06 May 2024

Job Views:  
533
Applications:  151
Recruiter Actions:  22

Posted in

BPO

Job Code

1394164

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