Birla Sun Life Insurance - Sales Force Training Manager

Has to have sales force training experience and preferably from Direct Sales or Direct Marketing business of other life insurance ( LI ) companies.

Principal Accountabilities:

1. Implementation of training architecture at the regions to ensure that right learning happens which leads to desired capability and performance

- Impacting stakeholders of mapped units positively for achieving new sales targets and renewal

- Ensure adherence and execution of Training Architecture for DSE's & Sales Managers of mapped units

- Adherence to planned Monthly Calendar with min. 12 training man days excluding fieldwork per month, filling up of STMS & all other online reports and focusing on achieving the same

- Facilitate Improving appear to pass % of DSE- s

- Aligning with Business & Identifying training needs across the respective region of BSLI and develop content with respect to the gaps

- Measuring the effectiveness of all trainings conducted by self, line, vendors & e-learning

2. Create Measurable impact on productivity

- Evaluating employees current level of knowledge & skills by conducting assessments & keeping the line informed

- Conducting specialized programs on managerial for SM's & DSE's across respective region

- To implement strategic and operational plans for all learning activity ensuring business needs are met and opportunities are maximized

- To identify opportunities for enhancing the learning proposition, anticipating business needs and developing innovative and inspiring solutions

- To effectively liaise with the Service and Ops vertical to ensure efficiency of product delivery

- To maintain key relationships with Managers across BSLI and external providers to ensure effective training solutions are in place to support business objectives

3. Managing Training Administration

- To work cross functionally and cross site to pro actively engage with key stakeholders to ensure a full understanding of the business and be able to offer solutions which ensure the successful delivery of projects in their areas and the wider business

- To be able to prioritize training programs and manage any potential conflict in timings of delivery with the business and other activity effectively

- To champion training across one's region in BSLI and influencing key stakeholders including peers