BigRadar - Product Manager - SaaS

About BigRadar :

BigRadar is a customer engagement and live chat software. We are looking for Product manager to lead the product engineering team. Our HQ is in New Delhi, India and primary customer base in London, UK.

About Role :

- Promoting and marketing BigRadar business through extensive and persistent cold calling, emails and communication(s) to prospective clients.

- Researching and evaluating additional leads/prospects through web and CRM research.

- Meet or exceed the assigned quota of a minimum of 50 calls / 30 emails per day with 7-9 connects.

- Scheduling the most qualified and productive demos while also providing in-depth information to the Sales team.

- Maintaining all contacts/opportunities and recording all progress in Salesforce.

- Own prospecting, lead generation, sales qualification & initial customer calls to ensure the team meets annual revenue targets

- Undertake market research to identify new and potential sectors, organizations, and functions for the product

- Run targeted outbound campaigns to generate new leads across different sectors, functions, and geographies.

- Manage the complete outbound sales funnel, talk to prospects, understand their requirements and qualify them

- Identify qualified prospects and navigate company structures to identify decision-makers.

- Tee up leads that will turn into the business through persistence.

- Have demonstrated heavy cold calling volume (75 outbound a day).

Experience : 2 to 5 Years

Location : Chennai, India

You will be :

- Be responsible for reaching out to new prospecting customers.

- Be responsible for seamless and smooth on boarding of new customers

- Conduct one-on-one sessions with customer technical teams to identify and overcome potential hurdles in on boarding

- Become a SME and handle top-level technical customer escalations

Good fit, if you are :

- 2+ year's experience in business development for any SaaS company.

- Working experience in Start-up's & SAAS platform will be huge advantage

- Excellent written and verbal communication skills

- Empathy for our customers. You take time to understand their pains, needs and wants and will go the extra mile to make sure their issues are resolved