BharatPe - Senior Manager - Strategy - Speaker & ONDC Segment

Senior Manager Speaker and ONDC

In this role, you have the opportunity to:

Strategize & Plan:

- Develop and execute a comprehensive speaker strategy aligned with the organization & overall goals and objectives

- Drive Business P&L inline to the AoP / targets defined by the leadership

- Manage all key deliverables covering speaker lifecycle by liaising with procurement, operations, product, tech &finance teams

Responsibilities will include:

Functional Expertise:

1. Define the strategy for the product with a competition benchmarking from speaker, QR plus and ONDC.

2. Define the roadmap of products for your area and work with team of product managers and engineering team for implementing the roadmap

3. Work with multidisciplinary teams and collaborate with business heads and other stakeholders in an iterative, transparent, and feedback-driven process

4. Develop and manage the budget for the payment speaker product, including cost control and resource allocation

5. Develop and manage the budget for the ONDC product, including cost control and resource allocation

Problem Solving:

1. Define metrics to track and ensure instrumentation is in place

2. Thought leadership on topics that are relevant to strategic priorities, growth & operational efficiency

3. Identifying, prioritizing & structuring key strategic business opportunities, developing hypotheses, and communicating insights and recommendations to key decision-makers

Interaction:

1. Liaise and collaborate closely with the functional leaders & stakeholders to gather outlooks, plans, insights, and share recommendations

2. Work closely with the sales and marketing teams to create effective marketing campaigns, sales collateral, and promotional strategies

3. Stay up-to-date with relevant payment industry regulations and standards, ensuring that the product complies with all necessary requirements

4. Coordinate with Procurement teams to optimize procurement costs by adopting strategies such as local assembly, negotiation on bulk orders

5. Coordinate with Operations team to ensure sufficient stock is available to cater to monthly orders

6. Coordinate with Operations team to define recovery strategies of inactive speakers

7. Coordinate with product & tech teams to define solutions of handling inactive speakers (deactivation of SIMs to save monthly cost)

8. Coordinate with Merchant experience & support teams to drive engagement and service requests closure

To succeed in the role:

Impact:

- Provide active guidance to team members during key strategic projects

- Preparation of strategic business cases, use cases, and presentation materials for leadership discussions & workshops

- Enhance customer experience, optimized operations, create a competitive edge

Challenges & Decisions:

- Strong leadership qualities around team participation and dynamic

- Sets a tone and vision for your team

- C-level, sales communication skillsets

- Engaging - strong customer service/support mind set

- Looks beyond immediate problems for wider implications and determines best path forward

Qualification & Experience (type &industry):

- 6-8 of years of experience in strategy consulting, program management, and change management domain (fintech industry preferred)

- Robust academic record

- Bachelor's Degree qualified (essential).

- MBA qualified (desired)

Skills & know- how:

- Demonstrated experience and knowledge of analytical and conceptual problem-solving skills, strategic frameworks & planning, and project management skills.

- Ability to communicate complex ideas effectively, both verbally and in writing including story-lining and content structuring.

- Creating presentations and data visualizations to present to decision-makers

- Outstanding performance across a broad range of strategic engagements

- Hands-on experience with MS Office, PowerPoint, and Advanced Excel