Bettr Credit - Senior Operations Manager

- Bettr Credit is a growth-stage fintech company re-imagining the credit card experience in India. We have built out a mobile-first credit card experience and a full-stack proprietary credit card management technology platform for the next generation of credit card users of India.

- Founded in 2019, the company has raised a multi-million dollar seed round from marque private equity investors. It's led by a passionate team of alumni from IITs & IIMs with leadership experience at organizations like Deutsche Bank AG, McKinsey & Company, American Express, Lehman Brothers, Myntra, Housing.com and ICICI Bank.

Website : https://bettr.co.in

Senior Operations Manager - FinTech who shall have the responsibility to oversee the day-to-day financial and business operations for a growth stage fintech firm looking to reimagine the credit card business in India.

The ideal candidate will have a strategic and hands-on role focused upon optimizing the revenue stream by providing solutions that drive both customer and business value.

Duties and Responsibilities :

- Develop, document and maintain operational flows, reconciliation and settlement processes and procedures

- Involve in system design, selection and play key role in the implementation of suitable systems and solutions

- Develop sound vendor management practice and procedures to protect the interest of the company

- Manage the overall day-to-day operational processes within the payment and financial services team

- Design, implement and manage a cohesive financial and operational strategy and ensure operational efficiency

- Create & maintain operational budgets and financial plans

- Track and analyze metrics to determine growth opportunities and improvement areas

- Identify new revenue opportunities and target markets for the product

- Liaise with regulators, public authorities and ensure compliance with the relevant laws and regulations

- Drive an innovation culture and generate brand visibility

- Adopt a risk-based approach to proactively identify and address risks

- Engage with Customers to understand and validate their evolving business needs

- Develop strong customer relationships and manage a large group of stakeholders

Qualifications & Experience :

- Hold a Post Graduate Degree with management (MBA preferred)

- Have at least 8 years experience in a similar role at mid to higher management level

- Have proven operational experience in a FinTech or financial institution

- Demonstrate professional maturity and leadership skills with strong interpersonal and networking skills

- Possess experience in innovative payment mechanisms and understand FinTech laws and regulations on local markets

- Excel in working relationships with the banks and regulators

- Possess high level of trust to drive best practices with minimal supervision

- Have outstanding project management and leadership skills

- Have a strong business acumen and problem-solving ability

- Possess excellent analytical skills, in-depth understanding of business models

- Proficient in English with excellent communications and reporting aptitudes