Position: Zonal Managers (2)
Department: Fraud Prevention Unit (FPU)
Reporting to : Head - FPU
Grade: L2A
Location : Chandigarh & Kolkata
Purpose of the Job :
Field Intelligence and Investigations
Deliverables
- Improve adverse mortality experience
- Develop network of Investigation Agencies
- Breaking Fraud Cartels/ Nexus through Field Intelligence network
- Liaise with Police authorities and advocates for filling Police Complaints on proven fraud cases.
- Empanelling Retd ACP/ Police Officers for FIR conversions and Police Arrests
- Mystery shopping and seeding exercise
- Investigation of High Value / Suspicious Claims/ Live Verification of suspicious applications
- Industry Collaboration on Fraud Prevention
- Field Training and Awareness
- Spurious calling - Actions
- Skip Tracing - Unclaimed Funds
Major Challenges :
Decision level :
Prime : Final Decision Making authority, accountable to the Management
Shared : Decisions reached jointly with peers on a collective basis
Contributory : Makes a major contribution to a decision or policy judgment reached by others
Demonstrable BALIC Competencies - Key/ Distinguishing for the Role :
- Strong Influencing skills to coordinate/ get things done cross functionally across the organization
- Strong analytical skills & proficiency in MS Office to provide analytics & presentations enabling the Senior Management to take decisions.
- Strong Project Management & Coordination Skills.
- Strong problem solving, process & structured approach to work.
- Ability to lead & effectively manage Direct & Indirect teams.
- Emotionally balanced and mature to handle pressure & build relationships.
- Willingness to stretch & work beyond role boundary.
Educational Level :
Must have:
Graduate Degree in Commerce/ Economics/Business Management/ Ideal would be a MBA Degree
Work Experience :
Must have:
- Experience in Fraud/ Risk/ Compliance Management
- High Proficiency in dealing with Police and Government Authorities
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