Azoi - Director - Logistics & Fulfillment

We are Azoi Mobile Technologies Pvt. Ltd., working on solving large healthcare problems globally through our products and services here at Azoi and are actively looking for talented people to join us.

Our team comprises of domain experts who leverage the tools of innovation and creativity to overcome the unique challenges posed by healthcare problems.

We are a fast growing organization in the process of forming a culture which we are proud of. We invite people who love solving ideating, creating, solving problems and more.

Please check azoi.com for more details.

Responsibilities for the role:

- Owns and manages the 3PL partner in defining required SLA’s and monitoring the performance against the key performance metrics

- Manage the selection, and the cost negotiations during the selections process to select a world class supply chain partner

- Develops, process and interfaces with the rest of the company to be able to fulfill the requirements of B-C and B-B orders

- Works with Sales Operations and the different Geographies to consolidate and implement and specific distributions requirements for the regions

- Design and implement processes for product returns, initial triage and required rework or disposition as necessary

- Work cross functionally with marketing and ECOM teams to implement the shopping cart processes for fulfillment from 3PL

- Setup processes and standards to optimize import duties and taxes, as well as outbound freight and logistics costs

- Assimilate and develop processes to accommodate the shipping requirements for retail customers based on their routing guides

- Work with customer care teams to implement processes to receive feedback on customer quality issues and get to root cause and corrective actions (CLCA)

Requirements:

- 12+ years in a hi-tech, hi-volume manufacturing environment

- 4 year college degree or equivalent work experience

- Proven track record in a similar job environment

- Previous experience working in a startup company

- Hands-on and work with minimal supervision

- Experience in implementing fulfillment processes through ERP systems

- Knowledge of forward and reverse logistics processes, freight methods and costs

- Excellent communication skills both written and verbal

- Technical background desirable but not a must

Team-HR, Azoi