Aye Finance - AVP - Learning & Organizational Development

Company Profile:

- Aye Finance was incepted in 2014 with a simple vision of empowering the micro enterprises of India by providing them timely access to adequate business funding to run and grow their business.

- There are over 60 million micro-enterprises which have struggled with accessing credit from formal lending channels as majority of these enterprises did not maintain formal documentation for their businesses, had no collateral to offer and seldom had prior credit histories. This resulted in a debt gap of INR 16 trillion (IFC Report 2012). We at Aye have designed an innovative "Cluster Based Credit Assessment" underwriting methodology, and various data analytical scorecards as well as psychometric analysis, which allows us to make risk selection even in the absence of traditional business documentation.

- By leveraging the advancements in technology and through our deep-rooted understanding of various industry clusters across India, Aye has successfully enabled the inclusion of over 2,00,000 micro enterprises having disbursed over INR 2500 crores to them. With a team size of over 3200, Aye has presence in 18 States through its 211 Branches. Continuing its journey of providing affordable financing options to micro enterprises, Aye plans to have covered over 5,00,000 micro enterprises in 5 years.

- What sets Aye apart from other players in the mix is the "assisted fintech- approach" we use to offer credit to this historically excluded segment. Micro SMEs typically have a scanty digital and financial footprint as compared to their larger market counterparts, making their credit assessment and offering economical line of credit a challenge. While our proprietary, "Cluster Based Credit Assessment" methodology has allowed us to underwrite the risk, we have also designed our customer acquisition process which mirrors the comfort of the Indian micro entrepreneur who is not comfortable transacting on the internet.

- We have chosen to set up low cost branch networks to deliver a high touch origination experience to him, and to ensure we maintain economies of scale of our small ticket size loans we have used cloud based business process engine and variety of data models, and optimally automated our underwriting and collections processes.

- This Indianized approach has provided us among the lowest unit cost of loan origination for business lending in India, and a low rate of delinquencies. Our turning profitable within four years of operations is a validation of the success of this approach.

- Aye Finance is equity-funded by six reputed investors - Capital G (erstwhile Google Capital), SAIF Partners, Falcon Edge, LGT, A91 Partners and MAJ Invest. It also has over a dozen providers who extend their debt funds for its MSME finance business including India's largest PSU as well as private Bank SBI, HDFC Bank & ICICI Bank and leading global foreign investors like FMO, BlueOrchard, Triodos Investment, Symbiotics, Triple Jump and MicroVest.

- Aye ranked 4th amongst the top 100 Best Places to Work, by Great Place to Work Institute, a globally recognized authority in creating, assessing, and identifying the best workplaces, across the globe. Aye has also been ranked amongst the best workplaces in the NBFC segment and is part of the top 20 best workplaces in the BFSI industry second year in a row.

- Aye is delivering outcomes that befit a double bottom line - on the one hand, stablishing an efficient, profitable and scalable business and on the other, bringing about a transformative social impact by addressing the disparity in economic privileges of this excluded sector.

Role : AVP- Human Resources (Head-Learning & Organizational Development).

Location : Gurgaon

Reporting into : Head HR

Context :

The job holder would be working closely with the senior stakeholders to understand the Learning needs of the organization and cater to it in the most effective and efficient manner. He/she would be responsible for manging the entire value chain of L&OD - Budgeting, Diagnosing, Designing, Deploying, Delivering and Assessing Impactful Learning interventions across Junior-Mid-Senior management level by aligning with the business strategy and needs.

Job Responsibilities :

1. Performing learning needs' identification, linking with top business priorities across divisions with assistance from HRBP team.

2. Rolling out training calendars specific to each business's key learning agendas.

3. Diagnosing, designing & delivering high impact learning interventions.

4. Assessing competency readiness level and devise effective ways to upskill.

5. Conducting and presenting training effectiveness across learning journey.

6. Delivering high employee engagement scoring platforms in line with budget

7. Developing and managing learning processes, policies & procedures.

8. Developing of programs like- PIP & IDP modules etc.

9. Designing L&D efficiency dashboards & monitor pertinent performance metrics and KPIs.

10. Creating, tracking, and maintaining the learning budget.

Skills/Competencies :

1. 8-12 years of proven work experience as an L&OD professional or a similar role

2. Strong problem-solving capability and Team Handling experience

3. Global and senior stakeholder management experience is preferred

4. Strong ability in using MS Office (MS Excel and MS PowerPoint)

5. Abreast of latest learning technologies and methodologies.