Senior Manager/Manager Corporate Digital Analytics Domain
Location : Mumbai
Job description : Business Analyst
- Use business analytics/decision science to deliver a market-leading digital platform that offers basic and enhanced financial services for Corporate Banking Customers
- Lead initiatives and projects that involves building data infrastructure which are robust and efficient for use across the Corporate Digital
- Identify nudges which can be built in new digital journeys for Cross-sell or improve customer experience
- Prioritize digital journeys to be revamped in Corporate Bank basis analysis and insights
- Develop and provide a set of regular MIS, KPIs, Key Drivers & portfolio data across all product and segment areas.
- Setup the analytical capability in providing value-added analysis and MIS review for the product and distribution groups.
- Monitor new journey traffic, customer drop off funnel to aid in journey design
Qualification & Skills Required :
- Good understanding of the analytical techniques. Big picture view of analytics driving business impact.
- Knowledge of Google Analytics (Or other web Analytic tools), SQL, decision tree (CHAID, CART) and other analytical techniques
- SAS knowledge is preferable but not Mandatory
- Hands on experience in data exploration, manipulation & analysis.
- Ability to bridge the business understanding and analytical delivery.
- Good understanding of technology especially related to data storing, clean up, analytical/campaign tools.
- Experience of working with external data sources for prospecting e.g., lead generation using predictive modelling based on demographics
- Ability to work with massive amount of data to find insights
- Ability to collaborate with Cross Functional teams
- Knowledge of statistical techniques, digital journeys and applications in banking
- Should have good communication, presentation & interpersonal skills
- Bachelor's degree in a quantitative subject such as Engineering, Mathematics, Operations Research, Statistics, Economics or Finance
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