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Naini Arora

Recruitment Manager at Firstcall HResource Pvt Ltd

Last Login: 08 August 2023

Job Views:  
871
Applications:  184
Recruiter’s Activity:  23

Posted in

BPO

Job Code

483288

AVP/VP - Transitions - Captive Unit

10 - 25 Years.Delhi NCR/Others
Posted 6 years ago
Posted 6 years ago

We have an urgent opening with one of the largest captive unit based in Gurgaon

Location : Gurgaon

Level : Level F/ G (GM equivalent to AVP/ VP)

Domain : Transitions (Solutioning/ Transformation exp is preferred)

Domains : Any

Shifts : 11.30 - 8.30pm/ 1 - 10pm

Responsibility

- Lead the effort on off-shore feasibility study, recommend transition approach and manage the project

- Project planning, milestone identification, and risk assessment/mitigation plan

- Solution designing for Knowledge transfer from onshore SMEs/client teams, technology set up and hiring

- Actively engage in creating process maps and defining measurements and metrics and SLA's

- Interaction with senior leadership for feasibility analysis

- Acts as the single point of contact for the project for a client and internal stakeholders and works closely with all the support functions and operations within the organization.

- Collaborate with onshore stakeholders for Communication and change management

- Providing timely and accurate reporting and feedback of results during the migration phases and escalating issues where necessary

- compile reports on all transition projects and assist in formulating strategies for opportunity identification thru data mining

- Prepare budget plan by line of business basis the transition plan including preparation of Forecast process independently

- Constantly innovate to provide value addition to the projects as well as improvise artefacts and improve project management methodologies to meet the different business requirements

Naini
Firstcall HResource Pvt Ltd

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Posted By

user_img

Naini Arora

Recruitment Manager at Firstcall HResource Pvt Ltd

Last Login: 08 August 2023

Job Views:  
871
Applications:  184
Recruiter’s Activity:  23

Posted in

BPO

Job Code

483288

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