Posted By
Swati Asthana
Lead - Recruitments at Unique Occupational Services Pvt. Ltd.
Last Login: 25 November 2022
Posted in
Sales & Marketing
Job Code
774549
Key Responsibility Areas:
- Product: Serve as a thought leader for our payment business. Create the product roadmap, plan user experience and lead go-to-market activities.
- Technology: Work closely with technical teams for development and launch of new product features.
- Marketing: Develop marketing strategy and manage programs that drive awareness and organic demand.Co-ordinate with brand, marketing and PR teams.
- Research: Continuous stay on top of competition and industry trendsin the market for payment business.
- Positioning: Develop product messaging to differentiate our payment solutions from other players.
- Customer Life Cycle: Interact with customers regularly to understand customer journey and assess the engagement levels to design solutions to improve customer retention.
- Operations: Organize and oversee customer payments, grievances, reconciliations and various promotion/ training initiatives including workshops, webinars, trainings, and events.
- Cross Function: Work closely with sales and servicing teams to know their pain areas and provide them tools to facilitate the product adoption.
- Presentation: Periodically review and present the performance of KPIs and action plans to management.
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Posted By
Swati Asthana
Lead - Recruitments at Unique Occupational Services Pvt. Ltd.
Last Login: 25 November 2022
Posted in
Sales & Marketing
Job Code
774549