AVP/VP - Customer Service - eCommerce

Will be responsible Customer Support and Service teams and ensuring that all related processes are streamlined and operational in alignment with the aim of providing best customer service across industry.

Will work in a dynamic, fast-paced environment to continue building an world class customer delight capability for the organization that is critical to the company ability to compete in the industry over the coming years.

Skills Sets:

- Possess exceptional business judgment, strong analytic skills, and superb communication skills.

- Strong interpersonal skills, including a collaborative working style, the ability to present insights and recommendations clearly and persuasively, skill and confidence in dealing with people at all levels of the organization.

- Must have experience in working with leading Ecommerce companies of India

Qualification & Experience: 12+ years of relevant experience