AVP/VP - Collections - Banking/NBFC

Our client is one of India's leading financial technology companies that empowers SMEs by bridging the lending gap with easily accessible loans and digital payments. It is licensed by the Reserve Bank of India (RBI) as a Non Banking Financial Institute (NBFC).

Founded in 2015, this Mumbai headquartered award winning company has more than 60,000 merchants in its network and have disbursed over Rs 600 crore worth of loans till now. The team comprises CXOs from top finance companies with a pedigree from Wharton Business School, Harvard University, SRCC, IIT Bombay etc.

This Forbes recognised financial technology venture has raised a total of $11.2M in funding and is uplifting every small business owner in India.

As a AVP/ VP Collections, you will be responsible for ensuring timely achievement of collections targets by formulating and executing collections strategy.

What you will do:

- Defining suitable collections strategies for minimizing bad debt losses through the effective design, monitoring and deployment of collections strategy, policy and process

- Recruiting and training the collections team for effective collections and recovery

- Ensuring adherence to collection processes in the region, i.e. system allocation, tracking, monitoring delayed cash deposition; identifying and reporting fraudulent practices

- Identifying and delivering improvements to the range of account treatment and negotiation options available to operational agents

- Being responsible for debt collection of EMI and in the respective locations

- Managing productivity by fixing productivity parameters for agencies/ collection executives monitoring performance against set parameters

- Authorizing payouts and rolling out collection payout structure policy

- Monitoring and ensuring adherence to collection process and taking preventive action against erring agencies/ agents and discontinuing agencies based on performance

- Partnering with regional sales and credit team to ensure quality sourcing

- Identifying trouble spots and implementing collection related programs

What you need to have:

- Any Graduate with 8- 18 years of experience in Banking/ NBFC

- Specialized knowledge of unsecured business loan collection is a great plus

- Hard core recovery experience

- Excellent communication and negotiation skills