AVP - US/UK Residential Mortgage Operations - BPO

Work Location: Chennai

Yrs of Exp: 16+ to 25 yrs

Level : Band 8 and Band 9

Generic Job Description:

Roles & Responsibility :

- Handle the complete operations for US/UK Residential Mortgage.

- Experiences of handling 400 to 500 people of teams

- End to end mortgage fulfillment experience

- End to end mortgage Underwriting experience

- End to end experience into Origination, Documents collecting, Foreclosure, Processing, Underwriting,

- End to end strong knowledge into RESPA Disclosures, TILA Disclosure, Credit Reporting, Servicing & Collections, Private Mortgage Insurance (PMI), Real Estate Contracts and Land Contracts.

- Excellent knowledge of mortgage compliance

- Communicating with clients on day-to-day basis for tactical items using appropriate mode of communication

- Maintain a working knowledge of all current mortgage origination's industry guidelines, federal and state lending laws and have the ability to interpret credit policy and investor guidelines

- Manage the daily operations associated with the origination's and fulfillment of residential mortgage loans

- Develop performance metrics for each position within area of responsibility and lead staff toward exceeding stated business objectives

- Develop monitoring and reporting capability to effectively track the performance of each functional area

- Utilize decision and reporting tools to minimize variability, improve quality and maximize profitability of the business

- Review loan file for compliance with clients policies and procedures and handle escalations

- Interact effectively with senior management, other departments and customers

Sanju