AVP - Transport Management - IT/ ITES/Big Fleet Travel Industry only

Role: - Sr. AVP Transport/ Fleet Managment for Employees transportation/ Pick/Drop

IT/ITES company Experience Must

Reports to: Head of Facilities and Logistics

Positions reporting into this role: Manager, Assistant Managers, & Executives

Primary Responsibility:

AVP Logistics is primarily responsible smooth logistics operations while achieving SLA's. Team development & attrition management, Vendor development including arrangement of back-up vendors. Additionally, the role will be functionally responsible for all initiatives related to Information Security, Business Continuity, Disaster Recovery as well as compliance to other certifications as per the need of the business. Further, the position will ensure adherence to laid down procedures & meet all internal & external audit requirements for the functional area. Overall, all of these activities must be carried out in line with Company`s corporate governance objectives.

Performance Parameters

- Customer experience: Controlled & qualified feedback via internal survey twice a year. Additionally, feeling the pulse through regular interactions with employees, clients, vendors & a mechanism to tracks these inputs & implement corrective action to ensure better service levels.

- Process implementation: Implementation of systems & procedures on ground to ensure uptime on logistics related support across operations as per approved budgets & company's standards.

- Cost efficiency : Functional delivery must be monitored in line with approved budgets and cost saving measures on account of waste reduction & process improvement with a target for a annualized saving of 5-7% of approved budget.

- Vendor management: Managing vendors along with/through pre-designated SPOC`s to ensure uptime in service. Also responsible for cab back up from key vendors & a - BCP- strategy with existing vendors to handle unforeseen events where service can get impacted.

- Team handling: Clearly identifying Goals & communicating the organizational & functional deliverables will be a driver to build a motivated team aiming to exceed expectations. Training, Reward & Recognition initiatives, Retention strategies, Employee satisfaction & Succession planning amongst others will be key measurable to track performance from an HR perspective. Position to also ensure a transparent appraisal mechanism as per laid down guidelines by Corporate HR.

Role Responsibilities

- Responsible for managing & maintaining smooth logistics operations.

- Responsible for being proactive to drive results and anticipate issues if any in order to mitigate rather than work in a reactive mode.

- Conduct regular internal checks, physical verifications to validate implementation of systems & processes.

- Develop a strong vendor base and work towards maximizing value for the Company. Also, build adequate back-ups for core deliverables in order to achieve an uptime.

- Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large.

- Optimization of recourse and bring about efficiencies within the department _ work towards cost savings on a budget v/s actuals of approx 5-7%.

- Create a responsive environment within the department with the objective of being highly customer centric to meet internal deadlines _ quick TAT on all pending issues.

- High organization skills in managing projects.

- Demonstrated experience with continuous improvement initiatives highly desirable

Primary Internal Interactions

- Direct reports & Supervisors

- Internal customers & other enabling functions

- Clients - Existing and Prospective

Primary External Interactions

- All Vendors

- Local Govt. Authority for liaison & coordination

Qualification

Graduate / Post Graduate ( MBA) with industry specific knowledge / service industry background with working knowledge of functional area including electro-mechanical, projects, logistics & travel.

Experience - 12 yrs