AVP - Transition - Mortgage Process - BPO/KPO/Shared Service

AVP Transition - Bangalore

We are looking out for someone with experience in Transition with BPO/KPO/Shared Service for span of minimum 5 years. Overall experience must be minimum 10 years. Have mentioned JD below for reference.

Please note : Applicant must have worked on Transition/Project for Mortgage Process. Must be part of Transition Team.

Job Description :

Total Experience :

- 10-12 years of leading large, diverse programs/projects, with global impacts

- 5+ years on experience in managing projects / processes in Banking Domain (US)

Min. Qualification :

- Advanced degree, such as an MBA

Skill, personal qualities & behavioral traits :

- Self-starter with a strong sense of initiative

- Strong project and program management skills

- Strong proven client management skills, with the ability to facilitate and influence

- Proven report writing, verbal and written communication and presentation skills

- Financially savvy with excellent analytical and problem solving skills

- Able to manage ambiguity and operate in a self-directed manner

- Strong interpersonal skills including evidence of strong team working skills

- Proven ability to manage several tasks concurrently

- Strong understanding of the firms financial and HR systems, and an ability to work with internal functional teams (IT, finance, HR, facilities, etc.)

Salary : INR 18,00,000 - 20,00,000 P.A. other

Industry : BPO / Call Centre / ITES

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category : Operations

Role : Transitions/Migrations Manager