AVP/Specialist - Collection Strategy - BFSI

- Managing collection strategy for retail products

- Track Debt Collection Agencies (DCA) performance on a daily & monthly basis against MTD targetv/s achievement & issuing performance letters monthly

- Preparation of cost and manpower annual budgets

- Forecast and projection of NSP / NCL, provisioning budget, Annual targets

- Monitoring performance of collection team against targets

- Preparation of Business Score Card (BSC) and KPI for collection team and monthly monitoring of performance

- Implementation of collections projects Preparation and review of process notes and collection SOP

- Support auditors for process audit

- Performance monitoring of Collection Agencies