AVP - Solution Architect - Procurement Domain - BPO

Solution Architect: Procurement Domain

AVP role

Operational Responsibilities :

Single Point of Contact Accountabilities :

- Managing all OG, senior client buyer and functional owner relationships for the designated solution

- Driving the necessary sign-off of the solution with proper input from the OGs on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)

- Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery

- Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards

- Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions

- Identifying leadership contacts for service transition and operations (e.g. OADM, mobilization lead) and ensuring appropriate solution plan transition for closed deals

- Interfacing with the delivery organization/s (through OADM when assigned) to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver

- Orchestrating the action points coming out of the opportunity Quality Assurance process

Experience :

- Expert/Good understanding of the domain in any industry or across industries

- Experience in due diligence, solution identification, feasibility assessment, client visits

- Experience in cost estimation and pricing for outsourcing and offshoring of processes

- Preferred experience in delivery, transition and/or solution design in an outsourced environment