AVP - Solution Architect

- Understand Source to Pay business process and the integration of Supplier Management with all the other Coupa modules

- Collaborate with PMO team to understand and configure Risk Assess (Hiperos) module of Coupa system as per Synchronys Source to Pay organization requirements

- Hands on experience in building UDFs, UDOs, Programs, Rules, Assignment Defaults, Email Templates in CRA based on business requirements

- Have hands on experience in creating a migration plan and migrate programs and associated entities from Test to Production instance of CRA

- Responsible for User Management, Data imports, Report creation in CRA

- Understanding APIs and establish integrations between CRA and other modules of Coupa

- Develop and maintain configuration timelines and documentation

- Review Quarterly Release notes for Coupa releases and propose process efficiencies in the system

- Collaborate with IT teams which support Coupa integrations and be responsible to submit IT change tickets for new Coupa configurations

- Maintain and drive Post Production Kanban board on JIRA for Risk Assess module

- Lead the process to sanity check and test E2E the new configurations and downstream instances post data refresh along with defect tracking matrix for documentation and resolution of defects

- Collaborate with Coupa support team and IT Run Support team for resolution of any product issues/defects

- Active on Coupa Community to request new enhancements and to track the progress of new features - Responsible to coordinate with S2P Helpdesk team in resolving Coupa issues

- Assist in projects as required to support Source to Pay organization initiatives

- Lead & mentor team members on process execution and technical skills

- Qualifications/Requirements:

- Graduate or Post-Graduate in any discipline with 5+ years of overall work experience in IT industry, or in lieu of a degree 7+ years of overall work experience in IT industry ,Minimum 3+ years of business knowledge in Supplier Management

- Minimum 3+ years of experience in CRA/Hiperos module of Coupa - Good understanding of Coupa Architecture and Coupa integrations

- Experience in data analysis and problem-solving capabilities utilizing process expertise

Desired Characteristics:

- Understanding of Software Development Lifecycle and experience of working in Agile teams

- Ability to make decisions based on quantitative analysis and creative thinking - Strong self-starter, balanced with desire to achieve team goals, Ability to handle sensitive issues with uncompromising integrity and confidentiality