Our client is a NASDAQ listed software services company. For them we would want to hire a delivery leader, based in Chennai.
Responsibilities:
- Achieving the revenue and cost targets associated with this account
- Drive best-in-class delivery practices across account and projects with clear focus on enhancing customer experience
- Drive innovation culture within the team
- Build a strong second line of delivery managers and develop capabilities in line with changing demand
- Proactive Risk identification and mitigation
- Work with onsite partner to define, evolve and execute strategy
- Drive the solution, estimates and packaging for proposals
- Ensure proposal/change order are well articulated with no ambiguity
- Drive operational cleanliness and optimization and process discipline
- Responsible for delivering on agreed delivery milestones within the financial framework.
- Ability to work independently and manage all delivery related decisions, working under the overall BU Framework
- Experience in delivering large scale end-end Application development and implementation experience for global customers. (Preferably in Heath care domain). Experience in managing a large complex delivery organization is a must.
- Should have managed cost and revenue targets
- Should have experience in leading large teams (more than 500 resources) in a high performance environment.
- Should have experience in building / setting up large teams, coaching PMs/architects and overall people development
- Should possess excellent customer management skills, relationship building & responsible for overall customer satisfaction.
- Should have experience in nurturing and growing large accounts
Murali
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