AVP - RTR Operations - F&A BPO

Location: Kolkata

Incumbent would be required to perform the following roles and responsibilities - 

- Will lead a team of 50-100 FTE for RTR tower in finance operations.

- Deliver on Financial goals for the business; identify opportunities for Growth & deliver on growth commitments; identify key cost metrics and ensure they are optimized.

- Partner with the BD, Solutioning, Sales team on Commercials, pricing, winning deals.

- Drive Process improvement in the process and continuously plan for process performance

- Anticipate & plan for new business; prepare for infrastructure and other growth related requirements; plan for resources based on work type and work volume projection and current available head count; and allocate responsibilities

- Regular liaison with the business contact points.

- Individual will get immense knowledge about F&A operations which can then be leveraged across company locally and internationally.

Essential

- 12+ years of experience in RTR Operations

- Experience in managing large teams of approx 50+ people

- Prior Customer Management exposure is important.

- Transitions and Transformation experience is must.