AVP - Risk Containment Unit - Investigation - NBFC

We are hiring for NBFC based at Mumbai for the below mentioned profile

Profile - RCU - Investigation

Location - Mumbai

Designation - Manager/ AVP

Roles & Responsibilities

(a) Primary Role:

Job Purpose:

- Ensuring integrity at all levels & Investigations of suspect cases at field level by maintaining compliance to the Regulatory and / or Statutory requirements.

Principal Accountabilities of the Role:-

1. Ensuring adherence to all the instructions contained in Manual, Circulars issued from time to time, Ethics Policy etc. and enhancing integrity at all levels.

a) Conducting Investigations into the frauds / complaints referred to the unit and / or on cases identified by the unit.

2. Apprising the Investigation Head with the findings of the investigations & seeking his direction.

1. Assisting the Head - Fraud Investigation in implementing the directions of the Management.

2. Reporting of the frauds / complaints / to the compliance team

3. Guiding the other Investigating officer(s) in the team in their investigations and ensure that the Investigation reports are vetted ensuring that every aspect of investigations get covered in accordance with the product line in which investigations are being conducted.

4. Guiding & advising the regions in initiating law enforcement action. Would require extensive traveling to the regions as and when the need arises to assist in the investigations and / or law enforcement actions to be taken at the locations.

5. Ensure that Senior management escalations are fast tracked and closed in a conclusive & timely manner

6. Maintain a very close co-ordination with the Customer Service, Collections and other referring units for quick resolution of cases referred within defined Turn around time's (TATs).

7. Liaise with the other departments at the Corporate Office.

8. Provision of adequate & timely information to the regions to speed up the investigation process.

9. Ensuring there is adequate collection of documentary evidences for initiating departmental actions

10. Liaise with Law Enforcement & Advocates wherever required to assist Regional teams on the complaint filing process.

11. Submission of appropriate data points to the compliance teams to fulfill the RBI reporting requirements & regular updation on the same as required by compliance.

12. Have a complete control over the cases referred to the unit by ensuring that the Regions update their cases in the respective investigation tracker & to analyze any trends that are observed in these cases.

13. Training of the Regional teams to ensure that information is being appropriately captured during the investigation process that would assist for any further analysis.

14. Assisting the Head Investigations in managing the training and development of department staff on all relevant do's & don- ts through adequate amount of continuing education.

15. Should have an understanding of Microsoft Excel / Word and should be a quick learner.

Naina Mittal