AVP - R2R Operations - CA - BPO

Hiring for a leading BPO.

ONLY CA's may apply.

Requirements

- Excellent communication - verbal and written

- Strong Presentation skills

- Influencing skills

- Creative thinking/innovative mind-set/solution orientation

- Strong People Management skills

- Customer Centricity

- Minimum of 7 years post qualification experience in a statutory reporting Accountant role

- Experience of technical accounting within PLC or large & complex business

- Hands on experience of being the primary account holder with external auditors

- Awareness of SOX & FCF Compliance background

- Stakeholder management experience

- Handling large teams and their management experience

- Judgement

- Personal effectiveness

- IFRS experience - Desirable

- UK GAAP / Sweden GAAP as applicable to role

Essential

- CA with 10 years in the R2R domain

- Prior Operations experience in the BPO Industry

- Experience in leading large teams

Desirable

- Involvement in Six Sigma initiatives and projects

- Transitions experience

Major responsiblity:

- Flawless execution on Operational deliverables through a robust operational and controls/compliance framework

- Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective

- Actively engage with customers to understand and address customer pain points

- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team

- Align to customer goals and deliver on commitments consistently

- Ability to foresee risks, be proactive and predictive while developing mitigation plans

- Ability to build impactful customer relationship