AVP - Quality - Banking Shared Service

Opening with Banking Shared Service in Gurgaon

We have an urgent opening for the position of AVP- Quality role with an banking shared services company in Gurgaon.

Location: Gurgaon.

Position: AVP- Quality

Primary responsibilities include:

- Change Project Delivery: Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of projects

- Execute on various initiatives to create awareness on continuous improvement tools & techniques.

- Lead projects. Work closely with project teams and impart trainings to drive rigour in projects as needed.

- Provide MI / project documentation or storyboards as needed.

Principal Accountabilities KPI and Targets

Programme Management

- Plan programme (portfolio of projects) & monitor its overall progress

- Ensure Programme delivers against business objectives

- Lead large multi-process / pan GFC projects

- Engage with Ops Leadership (L4+) for project support / addressing roadblocks / Ensuring rigour

- Facilitate Change review meetings (vertical specific engagement) with Key Stakeholders. Follow up & support on closure of action items identified in such discussions

- Co-Own efficiency targets with Ops; Approve process re-engg. / process changes leading to head count saves

- Mentor project managers, conduct regular project reviews. Act as escalation for project managers, assist in issue resolution

- Train and groom project resources in BECM and operation

- Build Continuous Improvement Culture through initiatives like GIS, Brown Bag Chats, BECM Weeks etc.

- Manage Program portfolio change projects from assigned GFC vertical or additional areas as may be designated from time to time. The role pans across various sites, regions and group. The projects led can have significant dimensions impacting the operations of a site / region / group.

Customers / Stakeholders

- Stakeholders within GFC with whom interactions will be required to execute and monitor project progress
Stakeholders with who projects might get initiated and needs interaction to ensure clear and proper communications pertaining to project timelines, deliverables and progress.

Teamwork

- Effective communication with the manager on organisation change and goals

- Achieve efficiency in operations and maintain work-life balance.

- Create an environment within the team which fosters knowledge sharing and open forums

- Develop the soft skills and technical competency by putting enrolling into trainings.

Operational Effectiveness & Control

- Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, clear desk policy

- Effectively drive change and achieve cross-training.

Skills/Experience Required

Qualification - Minimum a graduate preferably in finance / accounting domain. A post graduate degree in Finance / Accounting or related stream from a reputed A class institute will be preferred.

Knowledge – Should have good understanding of :

- Finance operations of a bank/a corporation

- Finance processes running over an IT system / ERP system

- High level understanding of risk & contols / compliance

- Process improvement techniques viz. lean six sigma, ISO 9001 etc – Blackbelt trained/certified.

- Project management / powerpoint and presentation skills

- Ability to work in large teams across multiple locations

- Strong stakeholder management skills

Experience - Min. of 10 of experience demonstrating hands on experience in above areas. A self starter with a high degree of commitment and diligence to drive change and lead improvement of processes.

Interested candidate kindly send our updated resume@ sunil.emp@gmail.com

Sunil Dabla
HR Consultant
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