AVP - Program Manager - eComm Ops

Program Manager- AVP - Ecommerce

JD-

- Managing eCommerce Operations independently

- Handling multiple clients establish self as a valued partner

- Collaborating with Quality team in identifying process gaps, in planning end to end fixes and in leading execution to meet six sigma quality

- Lead team size of 100 plus people lead hiring, training, resource allocation, delivery management, performance appraisals, mentoring etc

- Help knowledge management endeavor by sharing process knowledge and best practices within and across teams

- Implement process health check through metric dashboards and put in place watertight process governance.

Desired Candidate Profile

- Management graduate from a premier business school with 10+ years of experience(Preferred)

- 5+ years of experience in eCommerce Operations or Online Operations or Sales & Marketing Operations

- Strong business understanding of hi- tech manufacturing/retail/leisure or travel industries

- Excellent presentation and communication skills (written and verbal) and comfortable presenting at senior levels. Must have strong capabilities in MS Word & PowerPoint

Needs to work US shifts

If interested, kindly share your updated profile on neha.c@peoplefy.com