AVP - Portfolio Lead - Credit Cards - Millennial Segment

Roles & Responsibilities:

- Lead Implementation of New Card solutions, propositions and profitability measures.

- Identify the segment needs, develop & manage product offerings for Millennial Segment through constant competition benchmarking, CVP interventions, build relevant features & offers to drive customer value proposition & profitability.

- Designing go-to market strategies, enabling the appropriate communication.

- Management of Credit Policy & Underwriting Processes for right customer selection, optimizing the existing bank clients for pre-approved / pre-qualified eligible base.

- Facilitate seamless client onboarding with minimal friction.

- Establishing and maintaining the internal ecosystem to support scale up of all facets of the business and execution of the segment roadmap.

- Work closely with Analytics team for creating the right personas basis lifestyle, behavior, propensity etc. for customized and differentiated acquisition messaging for optimal conversion.

- Own all aspects of base management, recon across product features, reward redemption, statements, stationary.

- Own all aspects related to add on, replacement & upgrade processes for the segment.

- Own P&L for all products for Millennial Segments.

- Lead, guide and mentor product managers for respective products.

Secondary Responsibilities:

- Mentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integrity within the team.

- Enable teams to drive projects / enhancements / automation by providing necessary support Positive, collaborative attitude, Prolific communicator.

- Ability to evaluate potential business opportunities, structure the team's thinking, and reach insightful answers.

- Experience in managing multiple cross-functional opportunities and projects in parallel.

- Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations.

Education Qualification:

- Graduation: Bachelor's in engineering / Technology / Math's / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management

- Post-graduation: MBA/ PGDM

Experience: 10 to 18 years of experience