AVP - Order To Cash - Shared Services Center

Avp O2C us shift

Responsibilities : 

- Ability to communicate with remote locations.

- Foster strong relationships with field representatives in advertising and property Publishers.

- Develop and implement best practices related to credit, collections and AR activities; reporting, communications, and team development.

- Responsible for creating an environment and culture that fosters process improvement, high performance teams, employee growth, extraordinary customer service,

- Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on process improvements.

- Owns and enforces all Credit & Collections policies, controls, processes and procedures.

- Key contact for Sales personnel at field locations.

- Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand.

- Foster communication and teamwork within, and across, other departments.

- Perform standard supervisory functions for assigned employees (performance reviews, training, counseling, etc.).

- Hire, train, and motivate the team

- Coordinate integration of new Properties into the Shared Services Center.

Qualifications we seek in you!

Minimum qualifications:

- Experience managing a team size of 200 people

- Strong customer service skills and focus.