AVP - Market Research - Research Agency

We are hiring for Market Research - AVP role in Mumbai.

Exp- 12 to 18 years

Location -Mumbai

Salary- Negotiable

Education - MBA from top tier Institutes/PHD

Excellent English communication skills

Interviews- virtual with assessment, work from office only, 5 days working

Experience required

12+ years of experience working with a market research agency or industry in consumer research domain

The incumbent must have practical experience of handling major industry clients.

Candidates who have been handling brands amongst categories such as DURABLES, ELECTRONICS, IT, TELECOM, AUTOMOTIVE will be preferred.

Job skills :

Thorough understanding of markets, research methodologies and techniques

Good organizer with the ability to prioritize and multi-task Expertise in analytical skills and the ability to interpret research data accurately

Excellent written, verbal communication and presentation skills Ability to hold stance and maintain a positive, motivational attitude, especially in challenging scenarios

Excellent sales/negotiation skills and a hunger to develop new business Well-developed interpersonal skills for internal and external client Ability to facilitate workshop sessions around the insights, personas, journey maps, etc

Ability to effectively communicate complex and/or controversial topics and concepts to a wide and diverse audience

High comfort level in working and navigating within ambiguity and dynamic work environment

Responsibilities :

Ensure that the appropriate level of service and support is provided to maximize client retention and contract renewals. Ensure any client escalation that may arise are responded effectively

Continually innovate, develop, and suggest enhancements such as new methods of analysis or service techniques, with a view to always being - one step ahead- of our competitors

Part of Strategic account planning and forecasting of accounts and assessing new business opportunities, retention and growth of existing business and clients.

Management of third-party relationships, including contract negotiations and performance tracking. Lead Team Effectively to achieve clients and business objectives incuding managing cross function teams within the corporate structure.

Overseeing the conduct of analytics though the integration of complex datasets around assessments, segmentation, targeting strategies, hypothesis testing, pilot experiment design and predictive analytics

Accountable for having a strategic view of the clients business and developing, building and maintaining strong relationships in client organizations.