AVP - Loan IQ - Banking

Opportunity for an AVP for Loan IQ role

Exp - 10 - 18 Yrs

Location - Bangalore

Shift - Night Shift

Roles & Responsibilities:

- Closely monitor the team on day to day basis to ensure all SLA's are met and any exceptions are immediately escalated for resolution. Experience in Loan IQ.

- Supervise a process which performs Deal Closing, processing Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees and external payments, collection of interest, Nostro & Past Due Reconciliation.

- Support the secondary trading desk with Tarde booking and settlements

- Adherence to laid down QUALITY & QUANTITY SLA's are met. Ensure in place, a robust workflow allocation model

- Be the SME - Handle complex Process related queries and clarifications from the Team members and route these to onshore teams for resolution if required.

- Manage process escalations from internal/external customers

- Should have an eye for detail to ensure all documents are processed and reviewed correctly.

- Implement a robust Knowledge Management model including maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing Team.

- Ensure timely escalation to the management as and when required

- Drive 100% compliance to Process related Policies, Guidelines and Controls.