AVP - Learning & Development - IT/ITeS

The role needs to develop yearly strategy and plans in alignment with business objectives

- Regularly engage and review with business stakeholders to understand business context, skill gaps and needs or priorities

- Address learning needs and/or employee induction for multiple service lines / sub-service lines - Use appropriate techniques for training need diagnosis, data capture, analysis, and summary/reporting

- Develop and deliver suitable interventions to address skill gaps in a timely fashion

- Plan, execute and monitor quarterly calendar - across analytics, tech, soft skills, leadership and managerial

- Utilize multiple modes such as self-learning, gamification, social learning, etc. to facilitate learning

- Develop/refresh training content and assessments where required

- Measure and help refine the impact and experience of L&D programs

- Org wide communication to inform, encourage, celebrate learning and learners

- Manage relationships and projects with external partners for L&D as required

- Partner/network with Marketing, IT, Admin and Finance as required for People initiatives

- Use relevant research to improve the quality of HCM practices (including L&D)

- Plan and manage yearly L&D budget

Qualifications and Experience

- Mandatory Masters in Business Administration with preferred specialization in Human Resources/ Psychology

- 14-16 years of managing L&D budget, scale (BU location), senior business stakeholders management.)

- Expertise in conducting multiple program types - Induction / campus, manager development, certification, hi-potential LMS, LXP, online learning / content providers, L&D analytics

- Should have experience in content development and ability to assess the organization needs

- Exposure to HR Technology and assess viability to implement the relevant technology for the organization

- Certification in Psychometric assessments (Harrison assessments)

- Coaching certification (or in-progress) - Strength's coaching, ICF, other

6. Core Competencies:

- Excellent communication skills and the ability to build effective relationships

- Self-starter; Proactive and takes initiative to constantly improve outcomes

- Work collaboratively whilst also providing constructive challenge and advice

- Ability to work in a fast-paced environment

- Capability to manage and influence numerous stakeholders Foresight to anticipate issues and risks and proactively mitigate

- Strategic thinking: Demonstrate the ability to set vision and goals and develop competitive strategy and plans to achieve the results

- Driving results: Demonstrates ability to set goals and establish priorities with clear responsibilities, get results

- Change Management: Ability to understand the fast-paced changing environment; quickly align the business needs both from a local & a global standpoint

- People leadership: Commitment to coach, develop and mentor at all level