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08/01 Ruchika Bhardwaj
Managing Partner/Founder at Workoid Consultants

Views:1598 Applications:168 Rec. Actions:Recruiter Actions:21

AVP - Learning & Development - BPO/ITeS (12-16 yrs)

Gurgaon/Gurugram Job Code: 528654

We are looking for a AVP - Learning & Development with our client with a global presence based at Gurgaon.

Job Details :

Location : Gurgaon

CTC : Best in the Industry

Department : Human Resource & Training

Education : Post Graduate

Experience : 12-14 years overall work experience, skills required - Facilitation and People management 6-9 years- work experience in Training, Preference will be given if worked in a collection environment . Collections exp is mandate

Shift : 2 pm - 11 pm, 5 days working -Shifts are Non Negotiable

Certification ( Preferred)

- Advanced Facilitation Skills Certification, Situational Leadership, Certified Learning & Development Manager, Instructional Design Certification, Soft skills Certification, Voice and Accent

- PC Skills

- Proficiency with Microsoft Word, Excel, Powerpoint, Outlook

Other Skills

- Influencing Skills, Data Orientation (Eye for Detail) and Business Presentation Skills, High tolerance to ambiguity, adept at establishing training needs, creating customized solutions


The Learning and Development, AVP is responsible for leading multiple learning initiatives for enhancing reinforcing corporate-wide -training courses to new, existing line and managing the team and resources to facilitate ongoing learning curriculum while creating governance structures for effective implementation.


1. Establishing learning strategy for skill development for meeting business need for diverse work groups in alignment with compliance framework

2. Responsible for conducting need analysis for Operations group and establishing long term learning curriculum integrated with business goals

3. Leading a diverse team of team members and establishing new technological practices/ methodologies in learning domain

4. Responsible for co-partnering with other International sites and Global OD function to roll out Organization Development interventions

5. Management of direct reports (reporting to the role) # 1-2

If the above role excites you, Kindly share your updated resume with the below mentioned details -

Current Shift Timings :
Ok with Shifts (2 pm - 11 pm) :
Current Residence Location :
Open to relocation, share reason :
Ed Qualification :
Is your Post Graduation regular :
Total EXP :
Exp in pure L & D Training (YRS) :
Exp in Operations Training ( yrs) :
Certifications ( Pls share details with Year) :
Domains worked in ( F& A, BFSI, Travel, Collections etc. Pls specify in details) :
Exp in Collections with region ( pls share ) :
Current Organization :
Current Desgn :
Current CTC (Fixed+var) :
Expected CTC :
Notice Period :
Gaps if any ( education, career ) :

Please feel free to connect for any further clarifications.

Team Workoid

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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