AVP - Information Management

What you'll do: (List out Key Responsibilities)

- Mentor a team of individuals to provide analytical and strategic solutions to business.

- Act as an SME/consultant on Credit Bureau Reporting, conceptualise analytical solution for the business problem at hand for multiple businesses/regions.

- Focus on driving efficiency gains and enhancement of processes.

- Partner with the business effectively to drive data driven decisions and generate value.

- Also drive business benefit through self-initiated projects

- Closely interact with the FCS Operations teams from GSC sites and FCS Regions to understand the project requirements with minimal handholding and support analytical plan/approach independently to build analytical solutions.

- Work closely with each business area to deliver specific solutions for each business bottom-line.

- Lead analytical projects and/or statistical models to include project design, data collection, database design, analysis and presentation of results.

- Data management and governance using state-of-the-art methods.

- Establish quality standards in terms of timeliness of the projects and accuracy of the deliverables.

- Ability to work effectively as an individual and within a group.

- Ability to be flexible and productive in a fast-paced environment with geographically distributed teams.

- S/he should have analytical independent thought process and can-do attitude towards all the problems needing a solution.

- Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices, report control weaknesses, compliance breaches and operational loss events.

- Complete other related duties as assigned and support the Company's Diversity programs.

- Take up on-boarding roles for new team members and mentorship.

- Ensure adherence with all the applicable compliance policies (Data security policy, AML, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, regulatory guidelines etc.) and business standards of Organization as applicable. Take timely action on Audit comments and be able to demonstrate compliance with Internal controls.

Ensure adherence with all the applicable compliance policies (Data security policy, AML, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, regulatory guidelines etc.) and business standards of Organization as applicable. Take timely action on Audit comments and be able to demonstrate compliance with Internal controls.

Role Context:

- The job holder has a key role to create a stable and effective operation of analytics against dynamic business situations.

- One of key roles is to hire and retain good quality resources for stable delivery of analytical solutions to business and help shape future business strategy and define long term contribution to the group.

The role holder shall also be expected to guide and lead team members from a functional perspective and help them build up a strong business understanding.

Management of Risk/Internal Controls/Compliance:

- The jobholder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.

- The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

- The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.

- This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

What you will need to succeed in the role: (Minimum Qualification and Skills Required)

- Minimum 10+ years of hands-on data quality management and regulatory reporting experience

- Strong knowledge on Credit Bureau Data Reporting & Data Management techniques is must.

- PhD or Masters' degree from reputed university in any quantitative fields

- Strong analytical skills with business analysis experience or equivalent. In-depth knowledge and understanding of financial-services/ banking-operations is a must.

- Ability to mentor team members and guide them effectively.

- Ability to confidently interact with senior management and communicate and synthesize information in a simple form.

- Besides strong written and verbal communication skills the incumbent is also expected to have strong presentation skills.

- Demonstrated capability to solve unstructured business problems with quick TAT - design thinking.

- 100% responsible for driving the governance (strategy and policy) across brands and products as applicable for collections and recoveries.

- Spearhead new initiatives in Operations Analytics including production discipline.

- Experience in working in collaborative environment across FLoD and SLoD is strongly desirable.