AVP - Human Resources

- MBA with specialization in HR from a recognized university or institute

- 8 -12 years of relevant experience in areas of HR generalist/business partner

- The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team.

- The overall objective of this role is to provide a broad range of HR services to client groups within the Global Bank.

Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency

- Responsible for HR delivery and implementation across the employee lifecycle

- Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed

- Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions

- Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently

- Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability

- Resolve moderately complex HR issues conferring with managers when necessary

- HR Governance

Ensure Process Governance for Human Resources Keep a repository of key processes :

Employee Relations :

Disciplinary Action Automate and create a system for DAC, digitisation of documents such as showcause, warnings, actions, etc

Prevention of Sexual Harassment Ensure the policy is updated at all times

Training on critical HR related areas Training for employees regionally on Ethics (COC), DAC and POSH

HR Key Documents Sacrosancy Appointment Letter, Warning Letters/ Emails, Showcause Letters, etc

Presenting relevant and timely HR Governance dashboards for the same POSH

Policy & Processes

- Ensure effective implementation of HR policies

- Facilitate employee transfers and confirmations as per process

- Meet required statutory compliances on an ongoing basis

THE INDIVIDUAL

- Ability to multitask and prioritize tasks assigned simultaneous programs under tight timelines.

- Excellent communication, negotiation and analytical skills

- Experience in working with leaders and ability to communicate effectively, through verbal and written communications.

- Ability to self-start, find solutions and deliver results within agreed timelines.

- Ability to handle fast-paced, high-pressured environment.

- Extreme attention to detail and ability to produce error free reports.

- Strong networking skills, organizational skills, coordination skills.

- Strong MS Office skills (Word, Excel and PowerPoint).