AVP - HR Operations - BPO

AVP HR -Operations - INTERNATIONAL BPO Company Based At Gurgaon.

Our client is looking for preferable MALE candidate (Because its a BPO Company and 24x7 shift timings)

KRA's : -

Manage different processes (with SLAs and audit points) in ERC, related to employee life-cycle. These include on-boarding, exits, background verification, payroll administration etc.

- Be the SPOC for ERC related escalations and exception approvals on different process SLAs

- Manage staffing and compliance vendors – on SLAs, cost etc. Evaluate vendors periodically on performance parameters, do vendor consolidation, end the current contracts, enter into new contracts as required

- Liaison with Asia Legal Team on all matters of legal and statutory importance.

- Ensure that the Organisation is completely compliant on all state and national labour laws.

- Own management and employee communication on any law and order situation in any center. Manage dawn raids/labour inspection for all the centers.

- Liaison with Finance team to manage yearly audits from our external auditors.

- Ensure that data required from ERC team (on leave accrual, overtime etc) is supplied to Finance team on time.

- Be the SPOC for automation in new areas like payroll, time and attendance tracking and PeoplePortal enhancements. Be the SPOC for maintenance of Leave Management System (i.e. time off tracking tool)

- Be the custodian of all HR policies in India - Leave Policy, Overtime Policy, Employee Referral Policy, Background Check Policy, HOH policy. Draft and design HR policies in India and revise the same as per need.

Education : MBA in HR with at least 10 years of experience.

HR Operations

- HR Compliance

- HRIS

- HR Audit

- HR Analytics

- Payroll

- Labour Relations

Kindly send your resume to bs@brainsearchindia.com