AVP - HR Business Partner - Employee Relations - BPO/IT

We have an opportunity for HRBP/Employee relations - Pune - AVP.

Candidates with 10 plus years of strong experience in ITES, KPO, BPO industry with BFSI exposure only need to apply.

Essential Qualification and Work Experience :

- Post Graduate in HR

- 15 years+ work experience with at least 10 years in an IT and BPM environment and in the BFSI domain

- Should have managed pan India and BU level HRBP teams with exposure to creating and driving employee engagement and retention frameworks and effectively leading enterprise level initiatives

- Should have exposure to Inclusive Diversity, Leadership and Employee Communication, virtual employee engagement and events

- Should have exposure to grievance and disciplinary management and employee relations

Technical / Soft Skills :

- Excellent communication and email etiquette

- Strong client interaction and stakeholder management

- Strong presentation skills

- Result Orientation

- Ability to manage multiple responsibilities simultaneously

- Excellent program management skills

Preferred Qualification and work experience:

- MBA from reputed business school

- Most recent experience in a similar IT/BPM environment in the BFSI domain

Preferred Soft Skills:

- Experience in developing employee assessments / career frameworks

Preferred Technical Skills:

- Program Management certification

C. Essential duties and responsibilities include the following (other duties may be assigned)

- Be a subject matter expert in local statutes/regulatory requirements related to employment practice and provide guidance, whenever required;

- Manage employee litigation in various locations through local legal counsels/partners;

- Conduct investigations related to misconducts, discipline, harassment, integrity and work ethics;

- Proactively develop and deploy employee relation interventions to mitigate people risk. Creating employee centric work culture and environment

- Driving strong employee engagement resulting in higher retention through Driving engagement processes like Skip meetings, Reward and Recognition, 1 on 1s, Early warning indicators, Exit interviews etc

- Coaching employee relations managers to become better people managers and developing their skillets on identifying and addressing employees needs

- Tracking & Reporting weekly MIS and analytics around employee retention, challenges and progress on action plans.

- Driving and facilitating various engagement activities (monthly and quarterly calendar) with various stakeholders, right from a Front line manager to CEO.

- Driving Employee Engagement / Satisfaction Survey including analysis, action planning & action tracking.

- Managing timely and effective Rewards & Recognition program across organization and audits across teams to ensure compliance on corrective actions.

- Managing effectiveness in appraisal process, promotions & succession planning.

- Managing internal growth and movement for employees through Internal Job Postings.

- Recommend changes in Human Resources policies and procedures and ensures proper compliance.

- Work directly with all the departments to train them in personnel matters, including performance management. Assist in tracking and reviewing performance evaluations.

- Facilitate the employee discipline process, ensuring TAT, proper documentation and process adherence in dealing with any violation or unauthorized absence.

- Set targets, milestones and evaluate the team on a monthly performance basis on Attrition & VOE score. Provide day to day guidance and support to the team to ensure the entire ER team operates at a same pace.

- Ensure communication and leaders- approachability is enhanced across functions and sites.

- Facilitate Cultural, Sports and fun activities (monthly/quarterly) within stipulated budget.

- Provide over-arching support to the other HR functional teams at the location (Recruitment & Shared Services)

- Other projects & responsibilities as assigned based on organizational needs

Interested candidates to apply / contact on 7022850447 at morning 10.a.m.