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Shweta

Associate Principal Consultant - Digital & AI at Indusion Consulting

Last Login: 02 August 2019

Job Views:  
4312
Applications:  652
Recruiter’s Activity:  57

Posted in

HR & IR

Job Code

548659

AVP - HR Business Partner - BPO/BFSI

10 - 15 Years.Bangalore
Posted 6 years ago
Posted 6 years ago

Role Purpose (overall high level summary of the role)

- To lead and manage HR activities required to support the establishment of the Global Service Centre and the ongoing people development agenda

- To lead the co-ordination and implementation of activities such as, talent identification and succession planning, learning and development initiatives and implementing a career architecture model.

- To source capabilities in key skill areas to enable the establishment of centres of excellence delivering continuous improvement in processes and service.

- To provide HR guidance and support to Leadership Team related initiatives and major change

- To support the HR Lead in designing a world class HR function by delivering the right People Strategy and partner to demonstrate the value of HR function to the business.

- Accountable of providing consultative support to the stakeholders, involve in strategic and analytical based decisioning, ability to right skill the function, attract and retain talent and ensure best practices are leveraged and implemented to drive process efficiency

Role Responsibility :

Talent Engagement & Succession Planning:

- Share the attrition analysis at the agreed frequency and to initiate appropriate steps to reduce attrition percentage with an increased focus on retention of top talent and new joiners.

- Effectively engage with all employees to stay abreast of concerns and address personnel issues.

- Partner with Business to work on HR actionables emerging out of site Engagement activities.

- Responsible for driving the Engagement model for the business being supported. (He will not be involved in creating an engagement model)

- Drive programs to enhance the capability of people managers

Compensation, Reward and Payroll:

- Ensure that the payroll inputs are sent in time and terminations are completed in the system so that there is no payroll leakage.

- Work closely with business heads to ensure that the reward exercise is completed as per the Total Reward philosophy.

- To ensure that Employee Payroll and Reward programs are administered in a timely and accurate manner.

- Ensure effective handling of relocations, movements, transfers and promotions through communication, database updates and compensation

HR Systems, Risk and Compliance:

- Drive improvement in usage of HR Contact Center and provide constructive feedback to improve the employee experience.

- Implement HR system changes in the business teams through effective dissemination and education.

- Oversee the Manager Self-Service transaction in People soft and other relevant tools.

- Ensure consistent management of a wide range of issues including ineffective management, grievances, disciplinary processes, inappropriate behavior, failure to adhere to the Company's policies and procedures, breaches to regulatory rules etc.

- Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business

Performance Management

- Oversee the performance management cycle to ensure processes like data validation, objective settings, reviews and feedback are completed in the system within agreed timelines.

- Ensure that the underperforming employees are put on an action plan, either through Performance Improvement Plan (PIP) or other level of corrective action

Education / Experience:

- Bachelor's degree/Master's degree in a related field

- Minimum 10 years experience in Human Resource Management for a company with staff size more than 2000 employees

- Good Communication, planning and organizing skills.

- Strong time management skills and ability to work under pressure.

- Excellent interpersonal skills and command of the English language

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Posted By

user_img

Shweta

Associate Principal Consultant - Digital & AI at Indusion Consulting

Last Login: 02 August 2019

Job Views:  
4312
Applications:  652
Recruiter’s Activity:  57

Posted in

HR & IR

Job Code

548659

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