- Help people managers and employees navigate complex people challenges across the spectrum of HR Services with coaching and advice to help resolve the challenges
- Provide advice and guidance through a range of channels, e.g. case management tools and telephone, balancing face to face / virtual contact as necessary
- Manage relationships and co-ordinate support for enquiries that touch multiple areas of HR, this may involve co-ordinating with multiple HR specialists to resolve complex people issues
Required :
- Qualifications in Human Resources or relevant field
- Relevant experience of 8 to 16 years in BFSI/Manufacturing or IT/ITES industry
- Understanding of the Employment Law associated with managing disciplinary, capability, grievance and performance is required
- Understanding of the risks associated with managing large transformation projects is required
- Ability to apply risk based thinking to decisions to support business decision making
- Practical experience gained in one or more of Employee Relations, Performance management, Reward, employee lifecycle management
- Ability to identify emerging trends, interpret data and draw insights
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