Skills:
- Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques
- A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery
- Very strong knowledge of the external environment - regulatory, political, competitors etc.
- Basic Business re-engineering knowledge
- Business analysis, requirements gathering and design techniques
- Change management and implementation management techniques and approaches
Experience:
- Proven track record as an outstanding analyst, consultant and/or project manager
- Overall financial services industry knowledge with specific functional expertise
- Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
- Exposure to business case development and a sound understanding of how design enablers underpin business benefits
- Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
- Effective communication, inter-personal and negotiating skills
- Excellent decision making and problem solving ability
- Sound judgmental skills to identify and resolve problems
- Experience of managing resources using appropriate communication, delegation and planning skills
- Ability to motivate and lead people, employing appropriate management styles
- Proven ability to work across regions whilst maintaining a global perspective
- Proven ability to work with senior stakeholders and business sponsors.
Deepti Shetty
Black Turtle
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