AVP - Finance Operations - EBO Businesses

AVP Finance Operations Responsibilities :

Defining & designing processes :

- Define the processes across different functions of Finance covering AR/AP/EBO/Marketplace/SIS

- Identify gaps in processes in terms of SLA/risks/leakages/control. Accordingly, recommend improvements & areas of automation.

- Set-up SOPs and socialise with different stakeholders (internal & external)

- Learn from industry peers about best practices and recommend/plan for implementation

EBO management :

- Liaise with various internal teams such as Projects, EBO operations, treasury, finance, auditors and others for EBO related processes

- Communicate with Landlords, project vendors

- Maintain all data relating to EBO fixed assets, including tracking projects, CWIP, capitalization, depreciation, sale of assets etc.

- Track deposit to inventory ratio for FOCO stores and identify areas of risks needing attention.

- Perform monthly margin calculation for stores and reconciliation with payments/deposits

- Define New Store opening (NSO) process from a finance perspective and ensure compliance to such agreed NSO checklists/process.

- Monthly Management reporting

Revenue and Account Receivable :

- Prepare and track 3 way reports for tracking Ordering/Collections/Invoicing across channels

- Prepare and review daily/weekly/monthly reconciliations depending upon channel

- Follow-up with external parties like Marketplace platforms, SIS partners, EBO, PGs & Banks for gaps in reconciliations and closure of open points.

- Build relationships with Banks & PGs to drive a better costs of collection

- Track and review potential exception reports (e.g Ordered but invoiced, duplicate invoice)

- Track and process timely customer refunds in a timely and accurate manner.

- Ensure completeness in invoicing across platforms and acting as one of checkers for correct revenue accounting.

- Work collaboratively with PG partners to explore opportunities for partnerships on our platforms which can help elevate customer experience wrt to payment process/mechanisms

Accounts Payable & Vendor management :

- Define a clear PO/PR process linked to GRN across different segments of payables (Inventory, Opex, Store running, Capex)

- Maintain and adhere to a payment register to segregate and identify recurring/non-recurring and capex payments

- Identify and monitor any deduction wrt to damages, penalty, QC failure needed before payment preparation.

- Ensure accurate and timely payment are done as per the agreed terms.

- Ensure adherence to the approval mechanism set in place for all payments.

- Work closely with vendors to establish a strong relationship.

- Ensure the correct TDS deduction.

- Ensure monthly reconciliation of GST inputs with vendor GLs. Identify gaps and issues and work with vendors on closure.

KPI driven Performance dashboards:

- Prepare and publish different performance dashboards relevant to the respective sub-functions.

- Performance dashboards should include but not be limited to:

a. Channel wise collection reconciliation matrix

b. Channel wise open items reports

c. AR/Invoicing exception reporting

d. Refund SLA reports

e. Payment processing SLA report

f. AP exception report Team Leadership

- Mentor and train team members on a time-to-time basis to update on processes, policies and best practices.

- Drive a disciplined and timeline - based approach across the team

- Identify and groom leaders within the team

- Identify and recommend training needs of the team

- Team should have less than 5% voluntary attrition