The Opportunity: We are seeking an ambitious individual to join this team in the role of AVP - HR Advisory, GSCs. Key aspects of the role are : - Continuous stakeholder management and relationship building with HR teams as well as employees and managers - The provision of accurate and legally compliant HR procedural advice against the bigger picture of commercial need and potential costs of non-compliant decision-making - Understanding of changes to legislation or policy impact on HR Advisory What you'll do: This role in the HR Advisory team will support the business managers within India Technology center and the Global Shared Service Center, hence it is essential that the applicant has an in depth knowledge of HR processes and a fairly good understanding of employment laws associated with managing disciplinary, capability, grievance and performance management. - Help people managers and employees navigate complex people challenges across the spectrum of HR Services with coaching and advice to help resolve the challenges - Provide advice and guidance through a range of channels, e.g. case management tools and telephone, balancing face to face / virtual contact as necessary - Manage relationships and co-ordinate support for enquiries that touch multiple areas of HR, this may involve co-ordinating with multiple HR specialists to resolve complex people issues - Support complex interpretation of policy and procedures and provide oversight of some complex events which need higher touch handling (e.g. redundancy programme) working with the HR Business Partner, HR Consultants and Specialist teams where required PUBLIC - Support the Change journey for People managers around a broad range of HR Processes. Encourage customer adoption of HR Systems and tools - Identify improvements to make HR services and products (and the supporting policies and processes) even better for the workforce based on data from case and knowledge management tools - Apply a risk based approach within the commercial context, considering the need to protect and promote the bank's reputation when providing support and guidance related to people issues - Provide the appropriate level of support for Senior Executives (Global Career Band 0-2) providing end to end co-ordination and quality assurance of queries and transaction resolution. - Handle employee grievances and ensure robust investigations where required, by adopting to the existing investigation framework and mandatory tools as appropriate. - Support HR activities as defined by the HRA Catalogue Typical Targets and Measures - Provide options and risk assessed advice & guidance to the business. - Evidence of problem analysis, risk assessment and appropriate commercially aware solutions given to the business: identified through casework - Demonstrates appropriate judgement around escalations for guidance or decisions when managing cases involving GSO areas - Demonstrates contribution to knowledge management content to support continuous improvement of HR services and products - Identify opportunities and improve HR services by ensuring continuous improvement. - Communicate regularly with the GSO leads and Employee Relations to highlight service themes and potential areas for improvement or challenges - Deliver outstanding customer service to employee and managers including Senior Executives (Global Career Band 0-2) where appropriate Key stakeholders : - Clients from within the business at all GCB grades (People Managers and Employees) - Specialist area teams and external service vendors as needed - Internal departments that connect to HR services as needed - ER teams as needed Qualifications - External What you will need to succeed in the role: Essential - Qualifications in Human Resources or relevant field - Relevant experience of 7-14 in BFSI/Manufacturing or IT/ITES industry - Understanding of the Employment Law associated with managing disciplinary, capability, grievance and performance is required - Understanding of the risks associated with managing large transformation projects is required - Ability to apply risk based thinking to decisions to support business decision making - Practical experience gained in one or more of Employee Relations, Performance management, Reward, employee lifecycle management - Ability to identify emerging trends, interpret data and draw insights PUBLIC - Excellent communication and interpersonal skills, with ability to maintain effective working relationships with teams, peers, senior management and business stakeholders - Good understanding and knowledge of MS office (Excel, PowerPoint)

Bangalore

AVP - Employee Relations/Industrial Relations Role 

AVP - Employee Relations/Industrial Relations Role  ,Job Description for AVP - Employee Relations/Industrial Relations Role  in Black Turtle India Pvt Ltd in  Bangalore for (7-14) years of experience. Apply Now!

Job Description for AVP - Employee Relations/Industrial Relations Role  in Black Turtle India Pvt Ltd in  Bangalore for (7-14) years of experience. Apply Now!